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Dealing with Difficult People the Right Way and Turning Stress into Positive Energy (Naperville, IL)

Wouldn’t it be great if everyone were congenial, agreeable, productive, easy-going, and kind? Unfortunately, that is a pipe dream! Most of us encounter difficult people on a daily basis. Whether dealing with them face-to-face, on the phone, or on-line they can be much more than mere challenges. They can be frustrating, make you angry, drain

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