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| Webinar

Avoiding Pitfalls and Improving Compliance (Webinar)

The Family Medical Leave Act, the Americans with Disability Act, Illinois workers’ compensation laws, and Illinois’ various leave laws impose significant requirements on employers (and their supervisors) to properly address workplace injuries and respond to employees’ requests for medical leaves of absence or other workplace accommodations. In this webinar, employers will learn how to avoid

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| NIU Center

Seven Steps to Service Excellence (Naperville)

It goes without saying that outstanding customer service is now an imperative for business success. Customers don’t need much of an excuse to head right over to your competitor or search elsewhere on the Internet if your business falls even the slightest bit short in the level of service you provide. And needless to say,

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